Self-Guided Salzburg and The Seven Lakes Salzkammergut Bike Tour

Our emergency support is available on call. The helpline is available between 8AM to 6 PM from Monday to Friday, and between 8 AM to 7 PM on weekends and public holidays.

A self-guided bike tour allows you to explore independently using our detailed app-based navigation and pre-arranged logistics. We provide route notes via app, luggage transfers, hotel bookings, and emergency phone support. There is no local guide riding with you, so you manage your own navigation and basic bike upkeep.

For self-guided tours, the fitting process is designed to be simple and flexible while ensuring you start with a bike that suits your measurements. **Before Your Tour** When you book, we ask for your height. This allows our local partners to select the correct frame size and prepare the bike in advance so it’s close to your ideal fit when you arrive. **At the Start of the Tour** The setup experience varies by destination: - In some locations, you may receive an in-person handover with basic adjustments made by the local partner.
 - In others, especially in more remote regions, you may receive a bike that is pre-set based on the measurements you provided.
 All self-guided bikes include basic tools, so you can make simple adjustments such as raising or lowering the saddle yourself. **During the Tour** You can adjust the bike as you ride using the provided tools. If anything feels off and you need assistance, our local partners are reachable and will support you as promptly as the location allows. **What to Expect** The self-guided bike fit is practical and rider-adjustable. It ensures: - You start with the correct frame size
 - You can fine-tune your comfort easily
 - You have the flexibility to adjust as needed along the route
 It’s not an in-depth professional fitting, but it’s perfectly suited for multi-day touring comfort.

We provide an app-based navigation system that includes all your daily routes, points of interest, and important trip notes. You can download the app to your phone in advance, and we’ll share your login details before your trip.

Yes. Once the routes are downloaded, the app works completely offline, so you don’t need mobile data while riding. You can even use it in airplane mode, which helps conserve your phone’s battery. To extend battery life further, we recommend reducing screen brightness and carrying a small power bank for longer days on the trail.

A mobile holder is not provided. Since you’ll be using your phone for navigation, we strongly recommend bringing your own sturdy, handlebar-mounted mobile holder to ensure a safe and comfortable riding experience.

We do not provide GPX files separately. All routes are available within our navigation app, which is the most reliable and up-to-date source for your trip. Once you receive the login details for the navigation app — generally shared about one month before your departure — you can explore the routes and, if needed, also download the GPX files directly from the app for use with your personal Garmin or GPS device. We recommend getting familiar with the app and its features before your tour starts to ensure a smooth experience on the road.

For minor issues like punctures, the guests are provided with a self-repair kit, which includes tools to help them fix such minor issues. The exact contents of the kit depend on the type of bike, terrain and other factors, and will be communicated to you closer to your date of departure. However, usually such a kit includes tire levers, a spare tube, a patch kit, and a pump, allowing riders to fix the problem themselves. In some cases, the kit may only include a pump or a repair foam. Self-guided riders are expected to be independent in handling these minor problems. While there are some bike shops along the route, they are limited. If you are unsure about how to repair a puncture, we recommend considering a guided or van-supported trip instead. For major mechanical failures, such as a cable break, the guests can contact the emergency support number provided. The support team will help coordinate a solution, which could include dispatching a local mechanic, suggesting a nearby bicycle shop for repairs, or sending a vehicle to pick up the rider. Please note that all support services will be provided on a chargeable basis, and assistance may take time, so we advise being prepared for potential delays.

Yes, each rider will be provided with at least one pannier to carry personal items during the tour. Please note, road bikes do not support panniers.

Yes, we provide helmets. However, we recommend that guests try to bring their own helmets, as these are items of a personal nature.

No, we do not provide bike mirrors as standard equipment. If you prefer riding with a mirror, we recommend bringing your own bike mirror for maximum comfort and familiarity.

No, bike bells are generally not provided. If a bell is important for your riding preference or comfort, we recommend bringing your own.

Your luggage will be picked up at the reception of your hotel every morning by 9.00am. It will be delivered to the next hotel before 5pm. Most of the time it is delivered in the early afternoon itself.

We recommend that you carry no more than 2 bags together weighing up to 15kgs for this trip. You can have one large bag, which contains all your clothing and gear needed for the trip, and one small bag that contains essential items you will frequently need such as passport etc. Please note that once a bag gets loaded in the luggage transfer vehicle, you may not have access to it till later in the evening when you reach the hotel for the night.

We provide local support by phone for any medical emergencies during the tour. Our local team will assist in coordinating medical care, guiding you to the nearest healthcare facility, and ensuring you receive the necessary support. The national emergency system is reliable and effective, and in the event of a serious accident, contacting them is highly recommended. However, due to our distance from certain areas, response times may be longer. We strongly recommend having appropriate travel insurance, and we will do everything we can to ensure your safety and well-being during an emergency.

We recommend ensuring your mobile phone is enabled for international calling before you travel. Please check with your mobile provider to activate international roaming or an international calling plan so you can make emergency or support calls if required during the trip. We also recommend carrying a local SIM card or international data plan for easier access to maps, messaging apps, and local communication during your tour.

Airport transfers are not included unless specifically mentioned in your trip inclusions. For airport pickup, we recommend booking directly from the airport upon arrival — most airports have reliable taxi, shuttle, or app-based options. For airport drop, please book a transfer through your last hotel — they can easily arrange it for you.

We focus on delivering exceptional experiences during your tour. For logistical simplicity and flexibility, we do not handle pre- or post-tour hotel bookings. However, we’re happy to share a list of recommended hotels near the starting and ending points of your trip so you can plan your stay independently.

We are happy to pass on your room preference for a twin or double setup, and our hotel partners do their best to accommodate these requests. However, room configurations are always subject to availability at each property. On some of our trips—especially those that travel through remote regions or small boutique inns—room types may be limited. In such cases, despite our best efforts, you may need to stay in a double room instead of a twin, or twin instead of a double, depending on what is available. Given the nature of our journeys and the unique places we visit, we kindly ask for your understanding and support if such adjustments are required. We will always inform you in advance wherever possible and work closely with our partners to ensure the most comfortable arrangement for your stay.

The fitness level required for each trip is indicated by the "level" of the tour, which in turn is mentioned on each tour page right next to the price and the trip duration. **Easy**: The terrain is mostly flat with a few gentle climbs. **Moderate**: The terrain is either mostly flat or consists of rolling hills with a few challenging climbs. There could also be a few days with longer riding distances of up to 75 kms (45 miles) **Difficult**: The terrain is mostly hilly with strong elevation gains and/or has long days on the bike. Such trips are recommended for intermediate to advanced cyclists. Please note that we usually bike around 4-5 hours per day irrespective of the level of the trip.

You can exchange currency at the airport itself, or at ATMs in larger cities. Most commercial establishments will accept international credit cards for payments, though its good to carry some local currency with you at all times.

The meeting time on Day 1 is mentioned in your travel planner shared with you. You can arrive either on the morning of Day 1 depending on the meeting time, or book a pre-tour night to arrive a day earlier.