Van-Supported 8-day South Island New Zealand Great Rides Bike Tour

Question 1

What type of bikes are provided?

Answer

Premium eBikes are included with options for Comfort Trail, Step-Through, or Dual Suspension models. All bikes come with helmet, pannier and front handlebar bags, repair kit, pump, and bike lights.

Question 2

Is luggage transport included?

Answer

Yes, luggage relocation is included throughout the tour so you only need to carry day essentials while cycling.

Question 3

What fitness level is required?

Answer

A reasonable level of fitness is required to enjoy the tours, along with confident riding ability. Daily distances range from 28-56 km with varying elevation gains.

Question 4

Are meals included?

Answer

Meals are included as stated in the itinerary. Some days include breakfast, lunch and dinner, while others require own arrangements. Wine tastings and select meals at cellar doors are included.

Question 5

How do I get to the starting point in Hokitika?

Answer

Hokitika is serviced by daily flights via Christchurch. Alternatively, take the scenic TranzAlpine railway to Greymouth with a 30-minute shuttle to Hokitika, or drive 3.5 hours from Christchurch.

Question 6

What is a self-guided bike tour?

Answer

A self-guided bike tour allows you to explore independently using our detailed app-based navigation and pre-arranged logistics. We provide route notes via app, luggage transfers, hotel bookings, and emergency phone support. There is no local guide riding with you, so you manage your own navigation and basic bike upkeep.

Question 7

How does the bike fitting process work on self-guided tours?

Answer

For self-guided tours, the fitting process is designed to be simple and flexible while ensuring you start with a bike that suits your measurements. Before Your Tour When you book, we ask for your height. This allows our local partners to select the correct frame size and prepare the bike in advance so it’s close to your ideal fit when you arrive. At the Start of the Tour The setup experience varies by destination: - In some locations, you may receive an in-person handover with basic adjustments made by the local partner.  - In others, especially in more remote regions, you may receive a bike that is pre-set based on the measurements you provided.  All self-guided bikes include basic tools, so you can make simple adjustments such as raising or lowering the saddle yourself. During the Tour You can adjust the bike as you ride using the provided tools. If anything feels off and you need assistance, our local partners are reachable and will support you as promptly as the location allows. What to Expect The self-guided bike fit is practical and rider-adjustable. It ensures: - You start with the correct frame size  - You can fine-tune your comfort easily  - You have the flexibility to adjust as needed along the route  It’s not an in-depth professional fitting, but it’s perfectly suited for multi-day touring comfort.

Question 8

How does navigation work on the trip?

Answer

We provide an app-based navigation system that includes all your daily routes, points of interest, and important trip notes. You can download the app to your phone in advance, and we’ll share your login details before your trip.

Question 9

Can the navigation app be used offline?

Answer

Yes. Once the routes are downloaded, the app works completely offline, so you don’t need mobile data while riding. You can even use it in airplane mode, which helps conserve your phone’s battery. To extend battery life further, we recommend reducing screen brightness and carrying a small power bank for longer days on the trail.

Question 10

Is a mobile holder provided for the tour?

Answer

A mobile holder is not provided. Since you’ll be using your phone for navigation, we strongly recommend bringing your own sturdy, handlebar-mounted mobile holder to ensure a safe and comfortable riding experience.

Question 11

Can I get GPX files of the route?

Answer

We do not provide GPX files separately. All routes are available within our navigation app, which is the most reliable and up-to-date source for your trip. Once you receive the login details for the navigation app — generally shared about one month before your departure — you can explore the routes and, if needed, also download the GPX files directly from the app for use with your personal Garmin or GPS device. We recommend getting familiar with the app and its features before your tour starts to ensure a smooth experience on the road.

Question 12

What happens in case of a mechanical failure in the bike? minor ones like puncture and major ones like cable break?

Answer

For minor issues like punctures, the guests are provided with a self-repair kit, which includes tools to help them fix such minor issues. The exact contents of the kit depend on the type of bike, terrain and other factors, and will be communicated to you closer to your date of departure. However, usually such a kit includes tire levers, a spare tube, a patch kit, and a pump, allowing riders to fix the problem themselves. In some cases, the kit may only include a pump or a repair foam. Self-guided riders are expected to be independent in handling these minor problems. While there are some bike shops along the route, they are limited. If you are unsure about how to repair a puncture, we recommend considering a guided or van-supported trip instead. For major mechanical failures, such as a cable break, the guests can contact the emergency support number provided. The support team will help coordinate a solution, which could include dispatching a local mechanic, suggesting a nearby bicycle shop for repairs, or sending a vehicle to pick up the rider. Please note that all support services will be provided on a chargeable basis, and assistance may take time, so we advise being prepared for potential delays.

Question 13

Will panniers be provided?

Answer

Yes, each rider will be provided with at least one pannier to carry personal items during the tour. Please note, road bikes do not support panniers.

Question 14

Will helmets be provided?

Answer

Yes, we provide helmets. However, we recommend that guests try to bring their own helmets, as these are items of a personal nature.

Question 15

Do you provide bike mirrors?

Answer

No, we do not provide bike mirrors as standard equipment. If you prefer riding with a mirror, we recommend bringing your own bike mirror for maximum comfort and familiarity.

Question 16

Do you provide bike bells?

Answer

No, bike bells are generally not provided. If a bell is important for your riding preference or comfort, we recommend bringing your own.

Question 17

What time will my luggage be collected from the hotel each morning, and by when will it be delivered to the next hotel?

Answer

Your luggage will be picked up at the reception of your hotel every morning by 9.00am. It will be delivered to the next hotel before 5pm. Most of the time it is delivered in the early afternoon itself.

Question 18

Are there any guidelines or limitations on guest luggage, such as the size, weight, or number of bags allowed on tour?

Answer

We recommend that you carry no more than 2 bags together weighing up to 15kgs for this trip. You can have one large bag, which contains all your clothing and gear needed for the trip, and one small bag that contains essential items you will frequently need such as passport etc. Please note that once a bag gets loaded in the luggage transfer vehicle, you may not have access to it till later in the evening when you reach the hotel for the night.

Question 19

How is a medical emergency handled during the tour?

Answer

We provide local support by phone for any medical emergencies during the tour. Our local team will assist in coordinating medical care, guiding you to the nearest healthcare facility, and ensuring you receive the necessary support. The national emergency system is reliable and effective, and in the event of a serious accident, contacting them is highly recommended. However, due to our distance from certain areas, response times may be longer. We strongly recommend having appropriate travel insurance, and we will do everything we can to ensure your safety and well-being during an emergency.

Question 20

How can we make emergency calls while traveling internationally during the tour?

Answer

We recommend ensuring your mobile phone is enabled for international calling before you travel. Please check with your mobile provider to activate international roaming or an international calling plan so you can make emergency or support calls if required during the trip. We also recommend carrying a local SIM card or international data plan for easier access to maps, messaging apps, and local communication during your tour.

Question 21

Are airport pickups and drops included in the trip?

Answer

Airport transfers are not included unless specifically mentioned in your trip inclusions. For airport pickup, we recommend booking directly from the airport upon arrival — most airports have reliable taxi, shuttle, or app-based options. For airport drop, please book a transfer through your last hotel — they can easily arrange it for you.

Question 22

Can you arrange pre- or post-tour hotel stays?

Answer

We focus on delivering exceptional experiences during your tour. For logistical simplicity and flexibility, we do not handle pre- or post-tour hotel bookings. However, we’re happy to share a list of recommended hotels near the starting and ending points of your trip so you can plan your stay independently.

Question 23

Can I request a twin room instead of a double room (or vice versa)?

Answer

We are happy to pass on your room preference for a twin or double setup, and our hotel partners do their best to accommodate these requests. However, room configurations are always subject to availability at each property. On some of our trips—especially those that travel through remote regions or small boutique inns—room types may be limited. In such cases, despite our best efforts, you may need to stay in a double room instead of a twin, or twin instead of a double, depending on what is available. Given the nature of our journeys and the unique places we visit, we kindly ask for your understanding and support if such adjustments are required. We will always inform you in advance wherever possible and work closely with our partners to ensure the most comfortable arrangement for your stay.

Question 24

What fitness levels do I need for this trip?

Answer

The fitness level required for each trip is indicated by the "level" of the tour, which in turn is mentioned on each tour page right next to the price and the trip duration. Easy: The terrain is mostly flat with a few gentle climbs. Moderate: The terrain is either mostly flat or consists of rolling hills with a few challenging climbs. There could also be a few days with longer riding distances of up to 75 kms (45 miles) Difficult: The terrain is mostly hilly with strong elevation gains and/or has long days on the bike. Such trips are recommended for intermediate to advanced cyclists. Please note that we usually bike around 4-5 hours per day irrespective of the level of the trip.

Question 25

Where and how do I exchange currency?

Answer

You can exchange currency at the airport itself, or at ATMs in larger cities. Most commercial establishments will accept international credit cards for payments, though its good to carry some local currency with you at all times.

Question 26

What time should I arrive to meet the Art of Bicycle Trips representative on Day 1?

Answer

The meeting time on Day 1 is mentioned in your travel planner shared with you. You can arrive either on the morning of Day 1 depending on the meeting time, or book a pre-tour night to arrive a day earlier.

Question 27

Do I need to pay any local taxes during my trip?

Answer

In some European destinations, local tourist taxes, city taxes, accommodation taxes, or similar mandatory government levies may apply. These charges are set by local authorities and are often collected directly by hotels, guesthouses, or other accommodation providers at check-in or check-out. As these taxes can vary by destination, accommodation type, season, and local regulations—and may change without prior notice—they are generally not included in the tour price unless specifically stated otherwise. Guests are responsible for paying any such charges directly to the accommodation provider when requested. This is a common practice throughout Europe and applies to both guided and self-guided tours.

Question 28

What type of bikes are provided?

Answer

Premium eBikes are included with options for Comfort Trail, Step-Through, or Dual Suspension models. All bikes come with helmet, pannier and front handlebar bags, repair kit, pump, and bike lights.

Question 29

Is luggage transport included?

Answer

Yes, luggage relocation is included throughout the tour so you only need to carry day essentials while cycling.

Question 30

What fitness level is required?

Answer

A reasonable level of fitness is required to enjoy the tours, along with confident riding ability. Daily distances range from 28-56 km with varying elevation gains.

Question 31

Are meals included?

Answer

Meals are included as stated in the itinerary. Some days include breakfast, lunch and dinner, while others require own arrangements. Wine tastings and select meals at cellar doors are included.

Question 32

How do I get to the starting point in Hokitika?

Answer

Hokitika is serviced by daily flights via Christchurch. Alternatively, take the scenic TranzAlpine railway to Greymouth with a 30-minute shuttle to Hokitika, or drive 3.5 hours from Christchurch.

Question 33

What is a self-guided bike tour?

Answer

A self-guided bike tour allows you to explore independently using our detailed app-based navigation and pre-arranged logistics. We provide route notes via app, luggage transfers, hotel bookings, and emergency phone support. There is no local guide riding with you, so you manage your own navigation and basic bike upkeep.

Question 34

How does the bike fitting process work on self-guided tours?

Answer

For self-guided tours, the fitting process is designed to be simple and flexible while ensuring you start with a bike that suits your measurements. Before Your Tour When you book, we ask for your height. This allows our local partners to select the correct frame size and prepare the bike in advance so it’s close to your ideal fit when you arrive. At the Start of the Tour The setup experience varies by destination: - In some locations, you may receive an in-person handover with basic adjustments made by the local partner.  - In others, especially in more remote regions, you may receive a bike that is pre-set based on the measurements you provided.  All self-guided bikes include basic tools, so you can make simple adjustments such as raising or lowering the saddle yourself. During the Tour You can adjust the bike as you ride using the provided tools. If anything feels off and you need assistance, our local partners are reachable and will support you as promptly as the location allows. What to Expect The self-guided bike fit is practical and rider-adjustable. It ensures: - You start with the correct frame size  - You can fine-tune your comfort easily  - You have the flexibility to adjust as needed along the route  It’s not an in-depth professional fitting, but it’s perfectly suited for multi-day touring comfort.

Question 35

How does navigation work on the trip?

Answer

We provide an app-based navigation system that includes all your daily routes, points of interest, and important trip notes. You can download the app to your phone in advance, and we’ll share your login details before your trip.

Question 36

Can the navigation app be used offline?

Answer

Yes. Once the routes are downloaded, the app works completely offline, so you don’t need mobile data while riding. You can even use it in airplane mode, which helps conserve your phone’s battery. To extend battery life further, we recommend reducing screen brightness and carrying a small power bank for longer days on the trail.

Question 37

Is a mobile holder provided for the tour?

Answer

A mobile holder is not provided. Since you’ll be using your phone for navigation, we strongly recommend bringing your own sturdy, handlebar-mounted mobile holder to ensure a safe and comfortable riding experience.

Question 38

Can I get GPX files of the route?

Answer

We do not provide GPX files separately. All routes are available within our navigation app, which is the most reliable and up-to-date source for your trip. Once you receive the login details for the navigation app — generally shared about one month before your departure — you can explore the routes and, if needed, also download the GPX files directly from the app for use with your personal Garmin or GPS device. We recommend getting familiar with the app and its features before your tour starts to ensure a smooth experience on the road.

Question 39

What happens in case of a mechanical failure in the bike? minor ones like puncture and major ones like cable break?

Answer

For minor issues like punctures, the guests are provided with a self-repair kit, which includes tools to help them fix such minor issues. The exact contents of the kit depend on the type of bike, terrain and other factors, and will be communicated to you closer to your date of departure. However, usually such a kit includes tire levers, a spare tube, a patch kit, and a pump, allowing riders to fix the problem themselves. In some cases, the kit may only include a pump or a repair foam. Self-guided riders are expected to be independent in handling these minor problems. While there are some bike shops along the route, they are limited. If you are unsure about how to repair a puncture, we recommend considering a guided or van-supported trip instead. For major mechanical failures, such as a cable break, the guests can contact the emergency support number provided. The support team will help coordinate a solution, which could include dispatching a local mechanic, suggesting a nearby bicycle shop for repairs, or sending a vehicle to pick up the rider. Please note that all support services will be provided on a chargeable basis, and assistance may take time, so we advise being prepared for potential delays.

Question 40

Will panniers be provided?

Answer

Yes, each rider will be provided with at least one pannier to carry personal items during the tour. Please note, road bikes do not support panniers.

Question 41

Will helmets be provided?

Answer

Yes, we provide helmets. However, we recommend that guests try to bring their own helmets, as these are items of a personal nature.

Question 42

Do you provide bike mirrors?

Answer

No, we do not provide bike mirrors as standard equipment. If you prefer riding with a mirror, we recommend bringing your own bike mirror for maximum comfort and familiarity.

Question 43

Do you provide bike bells?

Answer

No, bike bells are generally not provided. If a bell is important for your riding preference or comfort, we recommend bringing your own.

Question 44

What time will my luggage be collected from the hotel each morning, and by when will it be delivered to the next hotel?

Answer

Your luggage will be picked up at the reception of your hotel every morning by 9.00am. It will be delivered to the next hotel before 5pm. Most of the time it is delivered in the early afternoon itself.

Question 45

Are there any guidelines or limitations on guest luggage, such as the size, weight, or number of bags allowed on tour?

Answer

We recommend that you carry no more than 2 bags together weighing up to 15kgs for this trip. You can have one large bag, which contains all your clothing and gear needed for the trip, and one small bag that contains essential items you will frequently need such as passport etc. Please note that once a bag gets loaded in the luggage transfer vehicle, you may not have access to it till later in the evening when you reach the hotel for the night.

Question 46

How is a medical emergency handled during the tour?

Answer

We provide local support by phone for any medical emergencies during the tour. Our local team will assist in coordinating medical care, guiding you to the nearest healthcare facility, and ensuring you receive the necessary support. The national emergency system is reliable and effective, and in the event of a serious accident, contacting them is highly recommended. However, due to our distance from certain areas, response times may be longer. We strongly recommend having appropriate travel insurance, and we will do everything we can to ensure your safety and well-being during an emergency.

Question 47

How can we make emergency calls while traveling internationally during the tour?

Answer

We recommend ensuring your mobile phone is enabled for international calling before you travel. Please check with your mobile provider to activate international roaming or an international calling plan so you can make emergency or support calls if required during the trip. We also recommend carrying a local SIM card or international data plan for easier access to maps, messaging apps, and local communication during your tour.

Question 48

Are airport pickups and drops included in the trip?

Answer

Airport transfers are not included unless specifically mentioned in your trip inclusions. For airport pickup, we recommend booking directly from the airport upon arrival — most airports have reliable taxi, shuttle, or app-based options. For airport drop, please book a transfer through your last hotel — they can easily arrange it for you.

Question 49

Can you arrange pre- or post-tour hotel stays?

Answer

We focus on delivering exceptional experiences during your tour. For logistical simplicity and flexibility, we do not handle pre- or post-tour hotel bookings. However, we’re happy to share a list of recommended hotels near the starting and ending points of your trip so you can plan your stay independently.

Question 50

Can I request a twin room instead of a double room (or vice versa)?

Answer

We are happy to pass on your room preference for a twin or double setup, and our hotel partners do their best to accommodate these requests. However, room configurations are always subject to availability at each property. On some of our trips—especially those that travel through remote regions or small boutique inns—room types may be limited. In such cases, despite our best efforts, you may need to stay in a double room instead of a twin, or twin instead of a double, depending on what is available. Given the nature of our journeys and the unique places we visit, we kindly ask for your understanding and support if such adjustments are required. We will always inform you in advance wherever possible and work closely with our partners to ensure the most comfortable arrangement for your stay.

Question 51

What fitness levels do I need for this trip?

Answer

The fitness level required for each trip is indicated by the "level" of the tour, which in turn is mentioned on each tour page right next to the price and the trip duration. Easy: The terrain is mostly flat with a few gentle climbs. Moderate: The terrain is either mostly flat or consists of rolling hills with a few challenging climbs. There could also be a few days with longer riding distances of up to 75 kms (45 miles) Difficult: The terrain is mostly hilly with strong elevation gains and/or has long days on the bike. Such trips are recommended for intermediate to advanced cyclists. Please note that we usually bike around 4-5 hours per day irrespective of the level of the trip.

Question 52

Where and how do I exchange currency?

Answer

You can exchange currency at the airport itself, or at ATMs in larger cities. Most commercial establishments will accept international credit cards for payments, though its good to carry some local currency with you at all times.

Question 53

What time should I arrive to meet the Art of Bicycle Trips representative on Day 1?

Answer

The meeting time on Day 1 is mentioned in your travel planner shared with you. You can arrive either on the morning of Day 1 depending on the meeting time, or book a pre-tour night to arrive a day earlier.

Question 54

Do I need to pay any local taxes during my trip?

Answer

In some European destinations, local tourist taxes, city taxes, accommodation taxes, or similar mandatory government levies may apply. These charges are set by local authorities and are often collected directly by hotels, guesthouses, or other accommodation providers at check-in or check-out. As these taxes can vary by destination, accommodation type, season, and local regulations—and may change without prior notice—they are generally not included in the tour price unless specifically stated otherwise. Guests are responsible for paying any such charges directly to the accommodation provider when requested. This is a common practice throughout Europe and applies to both guided and self-guided tours.

Day	Place	Casual+ Inns	Meals	Distance	Activity
01	Queenstown	Holiday Inn	-	-	-
02	Gibbston	Kinross Cottages	-	43 km / 27 mi	cycling
03	Bannockburn	The Claim	L	36 km / 22 mi	cycling
04	Clyde	Olivers	B	40 km / 25 mi	cycling
05	Lauder	Lauderburn House	B	44 km / 27 mi	cycling
06	Waipiata	Waipiata Motel	B	56 km / 35 mi	cycling
07	Middlemarch	Annandale B&B	B	52 km / 32 mi	cycling
08	Dunedin	own arrangements	B	-	-

Day	Place	Casual+ Inns	Meals	Distance	Activity
01	Queenstown	Holiday Inn	-	-	-
02	Gibbston	Kinross Cottages	-	43 km / 27 mi	cycling
03	Bannockburn	The Claim	L	36 km / 22 mi	cycling
04	Clyde	Olivers	B	40 km / 25 mi	cycling
05	Lauder	Lauderburn House	B	44 km / 27 mi	cycling
06	Waipiata	Waipiata Motel	B	56 km / 35 mi	cycling
07	Middlemarch	Annandale B&B	B	52 km / 32 mi	cycling
08	Dunedin	own arrangements	B	-	-

Van-Supported 8-day South Island New Zealand Great Rides Bike Tour

Four Great Rides in One Journey

Wine Country Cycling

Heritage and Natural Wonders

Itinerary

Brief Itinerary

Detailed Itinerary

Day 1: Queenstown

Day 2: Gibbston

Day 3: Bannockburn

Day 4: Clyde

Day 5: Lauder

Day 6: Waipiata

Day 7: Middlemarch

Day 8: Dunedin

Ready to plan your adventure? Download a print-ready detailed itinerary.

Accommodation

Holiday Inn - Frankton

Kinross Cottages - Gibbston

The Claim - Bannockburn

Olivers - Clyde

Lauderburn House - Lauder

Essential Info

Inclusions

Exclusions

Bikes Info

Arrival & Departure Info

Weather

What to Pack

Recommended Bicycling Clothes & Gear

Clothing

Other Necessities

Pro Tips

Luggage

Visa Information

Travel Insurance

Your questions, answered

You may also like

Van-Supported 8-day South Island New Zealand Great Rides Bike Tour

Four Great Rides in One Journey

Wine Country Cycling

Heritage and Natural Wonders

Itinerary

Brief Itinerary

Detailed Itinerary

Day 1: Queenstown

Day 2: Gibbston

Day 3: Bannockburn

Day 4: Clyde

Day 5: Lauder

Day 6: Waipiata

Day 7: Middlemarch

Day 8: Dunedin

Ready to plan your adventure? Download a print-ready detailed itinerary.

Accommodation

Holiday Inn - Frankton

Kinross Cottages - Gibbston

The Claim - Bannockburn

Olivers - Clyde

Lauderburn House - Lauder

Essential Info

Inclusions

Exclusions

Bikes Info

Arrival & Departure Info

Weather

What to Pack

Recommended Bicycling Clothes & Gear

Clothing

Other Necessities

Pro Tips

Luggage

Visa Information

Travel Insurance

Your questions, answered

You may also like